Information
Request
a catalogue
Click
here to request a catalogue. Note we no longer send paper catalog. You will receive eBruchures via email upon request. You may also download the ebrochures from within the product pages.
Back to top
One
year limited warranty
All Artwork Essentials products
are warranted to be free from defects in workmanship
and material. Artwork Essentials will repair
or replace any defective part, which may develop under
normal and proper use within a period of one year from
date of original purchase, without charge for parts
and labor, once delivered, shipping prepaid to Artwork
Essentials, together with proof of date and place of
purchase. The exclusive remedy under any and all warrants
and guarantees expressed or implied is limited to repair
and/or replacement as provided herein and Artwork
Essentials shall not be liable for damages from
loss or misuse, consequential or incidental damage or
damaged works.
Back to top
Privacy
policy
Please follow the link to view
our privacy policy.
Back to top
Security
and safe shopping
We are very confident in the security
of Internet transactions, therefore we offer our Safe
Shopping guarantee. If unauthorized charges are made
to your card as a result of shopping at artworkessentials.com
we will cover your liabilities. In the event of unauthorized
usage, you must first contact your credit card provider
in accordance with its reporting rules and procedures.
Federal Law protection: Under the
Fair Credit Billing Act, federal law protects all of
your credit card purchases. In the very unlikely event
that your credit card is stolen over the Internet, your
maximum liability is $50. If your credit card company
holds you responsible for this amount, artworkessentials.com
will reimburse you up to $50.
Artworkessentials.com takes every
precaution to ensure that your credit card information
is secure. We utilize SSL (secure sockets layer), the
industry standard security protocol. All of your ordering
information is encrypted using this secure server for
maximum security. This safeguards your online orders
by requesting authentication for server access, encrypting
private information, and protecting the integrity of
your data. We also maintain a certificate with BluePay
that serves as an electronic substitute for your signature.
Back to top
Alternative
ordering methods
If you prefer not to order online,
there are several alternative ordering methods for you
to choose from:
Phone orders
You can order from us by phone at 1(949) 856-2196.
Whenever you have an item in your shopping cart you
are given the option to order your product through the
telephone. Our shopping cart software will instruct
you on how to fill and print an order form so we can
help you with your order when you call us.
Fax orders
You can order from us by fax at 1(949) 856-2196.
You will be given the option to order your product by
fax on the shopping cart page. Our shopping cart software
will instruct you on the completion and printing of
a fax order.
Mail orders
You can order by mail by using the address: 5622
Highgate Terrace, Irvine, CA 92603 USA. We accept money
orders and cashier checks only. You will be given the
option to order your products by mail on the shopping
cart page. Our shopping cart software will instruct
you on the completion and printing of an order for mailing.
Back to top
Alternative
shipping methods
If you prefer not to use our default
shipping methods, you may place an order online and
pick up the product in person. Please make sure you
check the "Pick-up" shipping method in the
ordering page. There is no shipping charge but you must
collect in person. This applies only for customers in
California.
Back to top
Ordering
status and tracking
Within three (3) business days
of your order you will receive an email confirmation
(if you have provided your email address during ordering).
If you have chosen UPS shipment, then you will also
receive a tracking number for your order.
Back to top
Ordering
in bulk
When you buy a product in bulk
you will be entitled for a volume discount. Please email
or call us for details.
Back to top
Recommended
Reading
"Carlson's Guide to Landscape
Painting", John F. Carlson
"Fill Your Paintings with Light and Color",
Kevin MacPherson
"Composition and Outdoor Painting", Edgar
Payne
"Alla Prima", Richard Schmid
"Hawthorne on Painting", Mrs. Charles W. Hawthorne
"The Art Spirit", Robert Henri
Back to top
|
